Name: PureTouch
Address: 123 Canary Wharf, London E14 5AB, United Kingdom
Telephone: +44 20 7946 0958

About This Policy

At PureTouch Ltd, we understand that your privacy is important to you. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. We are committed to ensuring that your privacy is protected and that you have control over your personal data.

This policy applies to all users of our website and services, including visitors, registered users, and customers. By using our services, you consent to the data practices described in this policy. We encourage you to read this document carefully to understand our practices regarding your personal information.

Key Principles

• We collect only necessary information
• We never sell your personal data
• You have full control over your information
• We use industry-standard security measures

Information We Collect

We collect information to provide you with better services and to improve your experience with our platform.

Personal Information

Information that identifies you as an individual:

Name and contact details (email, phone, address)
Account credentials (username, password)
Payment information (credit card details)
Communication preferences

Usage Information

Information about how you interact with our services:

IP address and device information
Browser type and version
Pages visited and time spent
Referring websites and search terms

How We Use Your Information

We use your information to provide, improve, and secure our services.

Service Provision

To provide and maintain our services, process transactions, and communicate with you about your account.

Improvement

To analyze usage patterns, improve our services, develop new features, and optimize user experience.

Security

To detect and prevent fraud, unauthorized access, and ensure the security and integrity of our services.

Additional Uses

Marketing Communications

With your consent, we may send you promotional emails about new features, services, and special offers. You can opt out at any time.

Legal Compliance

We may use your information to comply with legal obligations, respond to law enforcement requests, and protect our rights.

Information Sharing and Disclosure

We respect your privacy and limit how we share your information. We do not sell your personal data to third parties.

We Never Sell Your Data

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. Your privacy is not for sale.

Limited Sharing Scenarios

Service Providers

We work with trusted third-party service providers who help us operate our business:

Payment processors
Cloud storage providers
Analytics services
Customer support tools

Legal Requirements

We may disclose information when required by law:

Court orders or subpoenas
Law enforcement requests
Protection of rights and safety
Prevention of fraud

Data Security and Protection

We implement comprehensive security measures to protect your personal information.

Security Measures

Encryption

All data transmission is encrypted using SSL/TLS protocols.

Secure Storage

Data is stored on secure servers with access controls.

Access Controls

Limited access to personal data on a need-to-know basis.

Regular Updates

Security systems are regularly updated and monitored.

Your Responsibilities

Strong Passwords

Use unique, strong passwords for your account.

Monitor Activity

Regularly check your account for unusual activity.

Device Security

Keep your devices and browsers updated.

Report Issues

Contact us immediately if you suspect a breach.

Data Breach Notification

In the unlikely event of a data breach affecting your personal information, we will notify you promptly and take immediate action to investigate and resolve the issue.

Your Privacy Rights

You have important rights regarding your personal information. We are committed to helping you exercise these rights.

Right to Access

You can request access to the personal information we hold about you and receive a copy of your data.

How to exercise: Contact us via email or phone

Right to Correction

You can request that we correct or update any inaccurate or incomplete personal information.

How to exercise: Update in account settings or contact us

Right to Deletion

You can request that we delete your personal information, subject to certain legal exceptions.

How to exercise: Contact us with deletion request

Right to Restriction

You can request that we restrict processing of your personal information in certain circumstances.

How to exercise: Contact us with restriction request

Right to Portability

You can request a copy of your personal information in a structured, machine-readable format.

How to exercise: Contact us for data export

Right to Object

You can object to processing of your personal information for direct marketing or legitimate interests.

How to exercise: Use unsubscribe links or contact us

Exercising Your Rights

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days and may require verification of your identity for security purposes.

Email: [email protected]

Phone: +44 20 7946 0958

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze usage patterns.

What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better browsing experience by remembering your preferences and analyzing how you use our services.

Session Cookies

Temporary cookies that expire when you close your browser.

Persistent Cookies

Cookies that remain on your device for a specified period.

Types of Cookies We Use

Essential Cookies

Always Active

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility.

Analytics Cookies

Optional

These cookies help us understand how visitors interact with our website by collecting anonymous information about page visits and user behavior.

Marketing Cookies

Optional

These cookies track your visits across websites to deliver personalized advertisements and measure the effectiveness of our marketing campaigns.

Managing Your Cookie Preferences

You can control and manage cookies in several ways:

Use our cookie consent banner to customize preferences
Adjust your browser settings to block or delete cookies
Use opt-out tools provided by advertising companies
Contact us to update your preferences

International Data Transfers

Your personal information may be transferred to and processed in countries other than your own. We ensure adequate protection for such transfers.

Transfer Scenarios

Cloud Storage

Data may be stored on servers located in different countries for backup and redundancy purposes.

Service Providers

Third-party service providers may process data in their home countries to provide services to us.

Global Support

Customer support services may involve data transfer to provide assistance across time zones.

Protection Mechanisms

Adequacy Decisions

We transfer data only to countries with adequate data protection levels recognized by regulatory authorities.

Standard Contractual Clauses

We use approved contractual terms to ensure equivalent protection for international transfers.

Binding Corporate Rules

Where applicable, we implement binding corporate rules for intra-group transfers.

Additional Safeguards

We implement additional technical and organizational measures to protect your data.

Children's Privacy

We are committed to protecting the privacy of children and do not knowingly collect personal information from children under the age of 13.

Our Commitment

We take the protection of children's privacy seriously and comply with applicable laws such as the Children's Online Privacy Protection Act (COPPA) and the General Data Protection Regulation (GDPR).

What We Don't Do

Knowingly collect information from children under 13
Use children's data for marketing purposes
Share children's information with third parties
Create profiles of children for any purpose

What We Do

Implement age verification measures
Provide clear parental consent procedures
Delete children's data when requested
Limit data collection to necessary items

If You Are a Parent or Guardian

If you believe we have collected personal information from your child without parental consent, please contact us immediately. We will take appropriate steps to delete such information from our systems.

[email protected]

+44 20 7946 0958

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

Notification of Changes

Email Notification

We will send you an email notification if we make material changes to this policy that affect your rights or obligations.

Website Notice

We will display a prominent notice on our website when this policy is updated, including the effective date of the changes.

Version History

Previous versions of this policy will be archived and made available upon request for transparency purposes.

Types of Changes

Administrative Updates

Minor changes to contact information, organizational details, or clarifications that don't affect your rights.

Material Changes

Significant changes to how we collect, use, or share your information that may affect your privacy rights.

Your Continued Use

By continuing to use our services after changes take effect, you acknowledge that you have read and understood the updated policy. If you do not agree with the changes, you may need to stop using our services.