Cookie Policy
Understanding how we use cookies to enhance your experience on our website
What Are Cookies?
Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better browsing experience by remembering your preferences and understanding how you interact with our content.
When you visit PureTouch.com, we may use cookies to collect information about your visit, including the pages you view, the links you click, and the time you spend on each page. This information helps us improve our website's functionality and user experience.
Important Note:
Cookies do not contain any personal information that could identify you directly. They only contain a unique identifier that allows our servers to recognize your browser when you return to our site.
Types of Cookies We Use
We use different types of cookies to improve your browsing experience and provide personalized services
Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility.
- • Security authentication
- • Session management
- • Load balancing
- • Security monitoring
Performance Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
- • Page load times
- • Error tracking
- • Usage analytics
- • Performance metrics
Functionality Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.
- • Language preferences
- • Regional settings
- • Accessibility options
- • User interface customization
Analytics Cookies
These cookies help us analyze how our website is used, allowing us to improve performance and user experience.
- • Visitor statistics
- • Popular content tracking
- • User journey analysis
- • Conversion tracking
Marketing Cookies
These cookies are used to deliver advertisements that are relevant to your interests and measure campaign effectiveness.
- • Targeted advertising
- • Social media integration
- • Campaign measurement
- • Content personalization
Third-Party Cookies
Some cookies are set by third-party services that appear on our pages, such as social media buttons and analytics tools.
- • Social media plugins
- • Google Analytics
- • Video hosting services
- • Payment processors
Cookie Management and Your Rights
You have full control over how cookies are used on your device
Managing Cookies
You can control and manage cookies in several ways. Most browsers allow you to:
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Browser Settings: Block or delete cookies through your browser's settings menu
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Opt-out Tools: Use industry opt-out tools to disable tracking cookies
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Privacy Settings: Adjust your privacy and security settings
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Third-party Tools: Install browser extensions that block tracking cookies
Browser-Specific Instructions
For specific instructions on how to manage cookies in your browser:
- • Chrome: Settings > Privacy and Security > Cookies
- • Firefox: Preferences > Privacy & Security > Cookies
- • Safari: Preferences > Privacy > Cookies
- • Edge: Settings > Privacy > Cookies
Your Privacy Rights
Under various privacy laws, you have several rights regarding your personal data and how it's processed:
Right to Information
You have the right to know what cookies are being used and for what purposes.
Right to Consent
You can choose whether to accept or decline non-essential cookies.
Right to Withdraw
You can withdraw your consent for cookie use at any time through your browser settings.
Right to Data Portability
You can request a copy of your personal data in a portable format.
Right to Erasure
You can request that your personal data be deleted under certain circumstances.
Need Help?
If you have questions about cookies or want to exercise your privacy rights, please contact us:
Email: [email protected]
Phone: +44 20 7946 0958
Cookie Retention and Security
Understanding how long cookies are stored and how we protect your data
How Long Are Cookies Stored?
Session Cookies
These cookies are temporary and automatically deleted when you close your browser.
Typical Duration: Until browser is closed
Persistent Cookies
These cookies remain on your device for a specific period or until you delete them manually.
Typical Duration: 30 days to 2 years
First-Party Cookies
Set by PureTouch directly for core website functionality and user experience.
Duration: Varies by cookie type
Third-Party Cookies
Set by external services like Google Analytics, social media platforms, or advertising networks.
Duration: Determined by the third-party service
Security Measures
We take the security of your data seriously and implement various measures to protect your information:
Data Encryption
All cookie data is encrypted in transit and at rest to prevent unauthorized access.
Access Controls
Strict access controls ensure only authorized personnel can access cookie data.
Regular Audits
We conduct regular security audits to identify and address potential vulnerabilities.
Data Minimization
We collect only the data necessary for the specified purposes and retain it only as long as needed.
Privacy by Design
Privacy considerations are built into every aspect of our cookie implementation from the start.
Third-Party Services and Partners
Understanding how we work with trusted partners to enhance your experience
Google Analytics
We use Google Analytics to understand how visitors interact with our website, helping us improve user experience.
Facebook Pixel
Facebook Pixel helps us measure advertising effectiveness and create custom audiences for marketing campaigns.
YouTube
We embed YouTube videos to provide rich content and enhance your browsing experience.
Data Sharing with Third Parties
We may share aggregated, anonymized information with our trusted partners and service providers to improve our services. We do not share personal information that could identify you directly with third parties without your explicit consent.
What We Share
- • Aggregated usage statistics
- • Anonymous performance metrics
- • General demographic information
- • Website interaction patterns
What We Don't Share
- • Personal identification information
- • Individual user behavior data
- • Contact information
- • Financial or sensitive data
Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:
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Update the "Last Updated" date at the top of this policy
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Notify you through a prominent notice on our website
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Offer you the opportunity to review the updated policy
Important Reminder
We encourage you to review this Cookie Policy periodically to stay informed about how we protect your privacy and use cookies.
Contact Information
If you have any questions, concerns, or requests regarding this Cookie Policy or our cookie practices, please don't hesitate to contact us. We're here to help and address any privacy-related inquiries.
Contact Details
PureTouch Ltd
123 Canary Wharf, London E14 5AB, United Kingdom
Phone
+44 20 7946 0958Business Hours
Mon-Fri: 9:00-17:30, Sat: 10:00-14:00
Frequently Asked Questions
Common questions about cookies and our privacy practices
While some cookies are essential for basic website functionality (such as maintaining your session and ensuring security), you have control over non-essential cookies. Essential cookies cannot be disabled as they are necessary for the website to function properly. However, you can manage your cookie preferences through your browser settings or our cookie consent management tool.
Yes, you can delete cookies from your browser at any time. The process varies depending on your browser, but generally, you can find this option in your browser's privacy or security settings. You can also set your browser to automatically refuse cookies or notify you when cookies are being sent. However, please note that disabling all cookies may impact the functionality of some websites.
No, we do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share anonymized or aggregated data with trusted partners for analytical or service improvement purposes, but this data cannot be used to identify you personally. Any sharing of information is done in compliance with applicable privacy laws and regulations.
You can opt-out of targeted advertising by visiting the opt-out pages of industry organizations such as the Digital Advertising Alliance (DAA), the European Interactive Digital Advertising Alliance (EDAA), or by adjusting your browser's privacy settings. Additionally, you can adjust your preferences on our website using our cookie consent management tool.
Disabling all cookies may limit some website functionality. Essential cookies (security, session management) will continue to work as they are necessary for the website to function. However, you may experience reduced personalization, longer page load times, and loss of saved preferences. Some features may not work properly, and you may need to re-enter information more frequently.
Yes, cookies are also used on mobile devices. Mobile browsers support cookies similar to desktop browsers, and many mobile websites use the same cookie practices as their desktop counterparts. Some mobile apps may use similar tracking technologies, although they may be implemented differently. Our mobile website follows the same cookie policy as our desktop site.
Your Privacy Matters to Us
We are committed to transparency, security, and respecting your privacy in all aspects of our digital services.
GDPR Compliant
Full compliance with European privacy regulations
Secure & Protected
Industry-standard security measures
Always Available
Support when you need it most